Framework for cloud computing adoption: A road map for Smes to cloud migration

摘要

Small and Medium size Enterprises (SME) are considered as a backbone of manydeveloping and developed economies of the world; they are the driving force toany major economy across the globe. Through Cloud Computing firms outsourcetheir entire information technology (IT) process while concentrating more ontheir core business. It allows businesses to cut down heavy cost incurred overIT infrastructure without losing focus on customer needs. However, Cloudindustry to an extent has struggled to grow among SMEs due to the reluctanceand concerns expressed by them. Throughout the course of this study severalinterviews were conducted and the literature was reviewed to understand howcloud providers offer services and what challenges SMEs are facing. The studyidentified issues like cloud knowledge, interoperability, security andcontractual concerns to be hindering SMEs adoption of cloud services. From theinterviews common practices followed by cloud vendors and what concerns SMEshave were identified as a basis for a cloud framework which will bridge gapsbetween cloud vendors and SMEs. A stepwise framework for cloud adoption isformulated which identifies and provides recommendation to four mostpredominant challenges which are hurting cloud industry and taking SMEs awayfrom cloud computing, as well as guide SMEs aiding in successful cloudadoption. Moreover, this framework streamlines the cloud adoption process forSMEs by removing ambiguity in regards to fundamentals associated with theirorganisation and cloud adoption process.